Reference

wede388 Privacy Policy and Your Account Data

Our Privacy Policy sets out exactly what personal information wede388 collects when you open an account, make a deposit via DANA, OVO, GoPay or QRIS, and use the…

Data collected at registrationDANA, OVO, GoPay & QRIS transaction recordsCookie and device dataYour right to request data deletionContact path for privacy queries

Explore Our Lobby Read FAQ

What Data We Collect and Why

wede388 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register an account, we collect your name, phone number, and email address so we can verify your identity before granting lobby access — a step that protects both you and the platform. When you deposit using DANA, OVO, GoPay, QRIS, virtual account, or bank

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transfer through BCA, BRI, Mandiri, or BNI, we record transaction references, amounts, and timestamps to reconcile your account balance and process withdrawals accurately. We also collect device identifiers and session data when you browse the lobby so we can maintain session security and prevent unauthorised logins.
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We do not sell your personal data to third parties. Retention periods follow applicable data-protection rules, and data is stored on servers with encryption at rest. Use of this platform depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

How to Reach Us About Your Privacy

If you want to review the personal data we hold, request a correction, or ask us to delete your account information, our support team handles privacy requests directly.

Live Chat Open the live chat window from any page in the lobby. Privacy and data requests are handled by a dedicated agent, not an automated reply, and we aim to respond within minutes.

Email Support Send your written privacy request, including your registered phone number, to our support email. We process data-access and deletion requests within 7 business days of identity verification.

Help Centre The Help Centre inside your account dashboard has a dedicated Privacy section where you can submit a data request form, track its status, and download a summary of your stored information.

DATA PROTECTION DETAIL

How We Protect and Manage Your Information

Our data-handling practices are built around keeping your account information accurate, accessible to you on request, and shielded from unauthorised access.

Account Security

Phone number verification is required before any account access is granted. We use one-time codes sent to your registered number to confirm identity at login and before any withdrawal is processed.

Cookie Policy

We use session cookies to keep you logged in across the lobby and analytics cookies to understand which sections you visit most. You can manage cookie preferences through your browser settings at any time.

Data Retention

Transaction records, including QRIS and virtual account logs, are retained for as long as required by applicable financial and data-protection regulations. You may request a summary of your records through the Help Centre.

Third-Party Access

We share transaction data only with payment processors — DANA, OVO, GoPay, QRIS and bank partners — strictly to complete deposits and withdrawals. We do not share personal data with advertisers or unrelated third parties.

Data Correction Requests

If you notice an error in the personal information stored on your account — such as an incorrect phone number or email — contact our live chat team and we will update the record after re-verifying your identity.

Account Deletion

You may request full account closure and data deletion by contacting our support team via email with your registered phone number. We confirm the deletion in writing once the process is complete, typically within 14 days.

Privacy Policy Questions We Hear Most

The questions below cover the privacy topics account holders ask about most often. If your question is not covered here, our live chat team can answer privacy-related queries around the clock.

We collect your name, phone number and email address at registration, plus device and session data when you use the lobby. Payment details such as your DANA or OVO wallet reference are recorded only when you make a transaction.

Transaction data from QRIS, DANA, GoPay and OVO is used solely to process deposits, confirm withdrawals and reconcile your account balance. We do not use payment data for profiling or marketing purposes.

Yes. Submit a data-access request through the Privacy section in your account Help Centre or by emailing our support team. We verify your identity first and deliver your data summary within 7 business days.

We share data only with payment processors — DANA, OVO, GoPay, QRIS and bank partners such as BCA and Mandiri — to complete financial transactions. No personal data is sold or shared with advertisers.

Contact our support team by email with your registered phone number and a written deletion request. After identity verification, we complete the deletion and send written confirmation, typically within 14 days.

This Privacy Policy applies to all accounts created where local law permits. Access to services and the scope of data rights available to you depends on local law in your region.

Session and analytics cookies can be managed through your browser settings at any time. Disabling session cookies may affect lobby navigation and your ability to stay logged in across pages.

wede388 Privacy Policy and Your Account Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Account Security

Cookie Policy

Data Retention

Third-Party Access

Data Correction Requests

Account Deletion

Privacy Policy Questions We Hear Most

01 What personal data does wede388 collect when I open an account?

02 How does wede388 use my QRIS and DANA transaction data?

03 Can I request a copy of the personal data wede388 holds on my account?

04 Does wede388 share my information with third parties?

05 How can I ask wede388 to delete my account data?

06 Does the wede388 Privacy Policy apply to all regions, including Indonesia?

07 How do I manage cookies on the wede388 site?

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